Service

Writing that earns the visit

A site can only rank for questions it has actually answered, and most businesses have never written the answers down.

01

Your customers are asking; the answers are in somebody's head

Every business has a list of questions it answers on the phone twenty times a month — what does it cost, how long does it take, do you handle this specific situation, what happens if it goes wrong. Those exact questions are being typed into a search box by people who have not called yet.

Content marketing is mostly the unglamorous work of writing those answers down properly, once, in the words people actually use. It is not blogging for its own sake, and a business that publishes twice a week about nothing is worse off than one that answered its twelve real questions well.

02

The difference between content and filler

Both cost time. Only one of them is still working in two years, and the distinction is not length or frequency — it is whether the piece was written to be the best available answer to a question somebody genuinely has.

Filler

  • Topics chosen because they were easy to write
  • Written for a keyword rather than a person
  • Says what every competitor's page already says
  • Published on a schedule, then never revisited
  • Generated in bulk, checked by nobody

Content that earns the visit

  • Topics taken from questions you are actually asked
  • Written for the person who asked, in their words
  • Says the specific thing only you can say
  • Revisited when the facts change
  • Answers the question completely, then stops
03

Written into the site, not bolted beside it

Content that lives in an isolated blog with no path into the rest of the site collects visitors and does nothing with them. Every piece should have an obvious next step for somebody who has just been convinced.

That is the advantage of the writing and the build being the same engagement: pages get structured for the question they answer, internal links are placed while the reason for them is fresh, and the thing that ranks is also the thing that converts.

Measured on this page, in your browser

The shape of the page you are reading

 
 
 
 
 
 
 
 

These are read from your browser as you look at this, not typed in by us. Open devtools and check them — that is rather the point.